Varsha Kori
User Experience Professional

Comparative Usability Study of NextBus App

Led a team of 4 to conduct a comparative usability study between the two versions of the NextBus mobile app as part of the final project for Users and Use Context class.

My Role: User Research

Duration: 8 weeks

Tools Used: Qualtrics, Smaply, Xtensio

Techniques Used: Surveys, Interviews, Usability Testing, Persona Creation, User Journey Mapping, Think out loud

Team Size: 4